Okwin178
18+ Only

Responsible Gaming Policy

At Okwin178, we are committed to providing our players with a safe, secure, and enjoyable online gaming environment. Gaming should always be a fun and entertaining activity — but we recognise that, for some individuals, it can transition from a harmless pastime into a problematic behaviour.

This Responsible Gaming Policy outlines our commitment to minimising the negative effects of problem gambling and promoting responsible gaming practices for players in Nepal.

1. Our commitment to responsible gaming

Okwin178 is dedicated to active prevention and intervention. We provide our users with the information, tools, and support systems needed to stay in control of their gaming activity. Our core principles are:

  • Player safety: preventing underage gambling and protecting vulnerable players.
  • Security of the game: ensuring a fair and transparent gaming environment.
  • Prevention of addiction: providing proactive tools and resources to help players manage their behaviour.

2. Self-assessment: is your gaming healthy?

Understanding your gaming behaviour is the first step toward maintaining control. Ask yourself the following questions:

  1. Do you gamble to escape from boredom, stress, or personal problems?
  2. Have you ever tried to win back lost money by gambling more (chasing losses)?
  3. Has your gaming caused arguments with family, friends, or co-workers?
  4. Do you spend more money or time on gaming than you can afford?
  5. Have you lied about or tried to conceal the amount of money or time you spend gaming?
  6. Do you feel restless, anxious, or irritable when you try to cut down or stop gaming?

If you answered “Yes” to two or more of these questions, you may be at risk of developing a gambling problem. We encourage you to use our self-protection tools below or reach out to a professional support organisation.

3. Player control & self-limitation tools

We offer a comprehensive suite of player protection tools to help you manage your time and spending on our platform. You can configure these tools directly in your account settings, or by contacting our 24/7 customer support.

A. Deposit limits

Take control of your budget by setting daily, weekly, or monthly deposit limits. Once your specified limit is reached, you will not be able to deposit additional funds until the set period expires.

B. Session time limits

Set a maximum time limit per gaming session. The system will automatically notify you or log you out once your limit is reached, encouraging healthy breaks.

C. Cool-off periods (short-term pause)

If you need a short break from gaming, you can request a “Cool-Off” period lasting from 24 hours up to 30 days. During this time, your account is temporarily suspended and you will not receive any promotional material.

D. Self-exclusion (long-term or permanent)

For players requiring a more extended break or a permanent cessation of gambling, we offer a formal Self-Exclusion program.

  • Duration: available for 6 months, 1 year, 5 years, or permanently.
  • Action: your account is completely deactivated. Any attempts to register new accounts are blocked, and all promotional communication stops immediately.
  • Reactivation: accounts closed under permanent self-exclusion cannot be reopened under any circumstances.

4. Protection of minors

Okwin178 strictly prohibits individuals under the age of 18 (or the legal age of majority in your jurisdiction) from registering an account or participating in any real-money gaming.

Our preventive measures

  • Identity verification (KYC): we employ strict age and identity verification procedures during registration and withdrawals.
  • Immediate suspension: any account found to be operated by an underage player is immediately blocked, and all winnings are forfeited.

Recommendations for parents & guardians

If you share a computer or device with minors, we strongly recommend installing web-filtering software to block access to online gaming sites:

5. Professional support and counselling

If gaming is affecting your mental health, finances, or relationships, please reach out to professional support services. These independent organisations offer confidential, free counselling and resources:

  • Gambling Therapy Online support, live chat advice, and support groups in multiple languages.
    www.gamblingtherapy.org
  • Gamblers Anonymous A global fellowship of individuals sharing their experience to recover from gambling problems.
    www.gamblersanonymous.org
  • BeGambleAware Confidential help, information, and advice to keep people safe from gambling harms.
    www.begambleaware.org

6. Contact our support team

Our dedicated support agents are trained in responsible-gaming awareness and are available 24/7 to help you set up limits or request self-exclusion.

Play responsibly. Keep it fun, keep it safe. — Last updated: July 2026.